Shipping & Returns
At Damnstyle, we are committed to providing you with a smooth and hassle-free shopping experience. Please read our policy carefully before placing your order.
Delivery Policy
-
Orders are processed within 1–2 business days after confirmation.
-
Standard delivery typically takes 2–7 business days, depending on your location.
-
Delivery timelines may vary during festivals, public holidays, or due to unforeseen courier delays.
-
Once your order is shipped, you will receive a tracking link via email or SMS.
Return Policy
We offer a 7-day return policy from the date of delivery.
Return Eligibility
To be eligible for a return:
-
The return request must be raised within 7 days of receiving the product.
-
The item must be unused, unworn, and in its original condition.
-
All original tags, packaging, invoices, and accessories must be included.
-
The product should not show any signs of wear, damage, or alteration.
Non-Returnable Items
Returns will not be accepted for:
-
Products that have been used or damaged after delivery.
-
Items returned without original packaging or tags.
-
Products damaged due to improper handling by the customer.
-
Customized or personalized products (if applicable).
If your return is approved, the refund will be processed to the original payment method or as per the applicable payment policy after the returned item passes our quality inspection.
Exchange Policy
We offer exchanges for eligible products within 7 days of delivery, subject to stock availability.
-
Exchange requests must be initiated within 7 days of receiving the order.
-
The product must be unused and returned with its original packaging, tags, and invoice.
-
Exchanges are subject to successful quality inspection of the returned item.
-
The complete exchange process, including pickup, quality check, and dispatch of the replacement product, may take up to 10 business days.
If the requested replacement is unavailable, we will contact you with suitable alternatives or process the request as per our return policy.
Damaged or Incorrect Products
If you receive:
-
A damaged product,
-
A defective product, or
-
An incorrect item,
please contact our customer support within 48 hours of delivery with your order number and clear photographs of the product and packaging. We will review the issue and provide a suitable resolution as quickly as possible.
Cancellation Policy
-
Orders can be cancelled before they are shipped.
-
Once an order has been dispatched, it cannot be cancelled. You may request a return after delivery if the product is eligible under our return policy.
Contact Us
For any questions regarding your order, returns, exchanges, or refunds, please contact our customer support team:
Email: dmsopt@gmail.com
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
We appreciate your trust in Damnstyle and thank you for shopping with us.